Trends and Insights

Signatures and other email etiquette1 minute read

How do you read email signatures?

Is “Thanks and regards” your preferred poison when a simple “thanks” will do?

Or is it a “Yours Sincerely” when you could just write, “Best”, like Phil Gomes here does…

Alternatively, you could be like a certain ex-boss of mine who used to sign off EVERY email to everyone and anyone with the standard formatting of “I am awaiting your reply”. I once pointed out it could come across as a bit forward or rude depending on the context of the communications, but he responded with a curt, dismissive “It gets results – I hate emails anyway”.

Phone numbers or no phone numbers? Contact details for easy cross access?

Published by Constantine Frantzeskos

I help global businesses delight their future digital customers with user-centred digital strategies, innovations and ideas.